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Data Protection and Terms of Engagement

The Law and regulations covering data protection and use of personal data have changed in May of 2018. Personal data is information about a person which that individual “owns”. Everyone has rights to prevent it being used by others either without their consent or for some lawful or justified purpose.

Because of what we do for you we will supplied by you from time to time with limited personal data, mainly in respect of certain of your customers. We understand that this will be limited to basic contact information (for example name, address, phone number or email address) to enable us to contact your customers to carry out valuations/surveys at their properties from time to time.

However, due to the instruction required, we will provide you with some detailed information regarding the property, its condition and its saleability. This information may be deemed sensitive.

To reflect the change in the law and this information, we are making a change to our terms of Engagement. This change is set out in the new Data Protection Clauses at the foot of this email, which will apply with immediate effect to all contracts which we have with you.

Whilst we believe that it is good business practice for all UK businesses to have this type of clause in their contracts please let us know if you consider this to be an issue within our agreed Terms of Engagement to yourselves. Please also note that we are required by the Royal Institution of Chartered Surveyors and our Professional Indemnity Insurers to hold information for a minimum of seven years.

Changes to data protection are as a result of the “GDPR” regulations coming into law. This affects every business in the UK and provided that we are prepared it will not cause any problems.

If you do feel this may cause you any difficulty then again please contact us directly.

Thank you for your understanding.

Tracey Harmer


R J Harmer Ltd has been established for over 25 years and offers professional advice to a number of National Clients.

Our services range from Part Exchange Agency to the specialism of Help to Buy valuations, property survey and valuation and New Homes sales and land agency.

Our personal and professional approach has allowed us to develop on a National Basis and offer our clients a reliable and efficient service – indeed many of our national clients have been with us since we began.

Our geographical area for Help to Buy valuations has a national coverage. We cover most of the Midland cities, including Leicester, Lincoln, Nottingham, Derby, York, Sheffield, Leeds and Birmingham . Our regional counties include. Cambridgeshire, Lincolnshire, Northamptonshire, Bedfordshire, Warwickshire, Leicestershire, Rutland, Nottinghamshire, Derbyshire, South Yorkshire and West Yorkshire,

Hi Tracey Many thanks for sending this through and for the advice – most helpful. I have just sent the documents and spoken with Target on the phone (Caitlyn) who took my payment, looked over the documents and uploaded them to the redemption team as we spoke. Thanks again for yours and Richard’s help. All the Continue Reading

Hi Tracey, I would like to let you and Richard know that my Help to Buy Redemption has now been successfully completed. Thank you both for your great service and valuable advice with regards to the redemption process, much appreciated. Regards   –   Amit/Roshni

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