Testimonials

Hi Tracey

Many thanks for sending this through and for the advice – most helpful.

I have just sent the documents and spoken with Target on the phone (Caitlyn) who took my payment, looked over the documents and uploaded them to the redemption team as we spoke.

Thanks again for yours and Richard’s help.

All the best,

Natalie

Hi Tracey,

I would like to let you and Richard know that my Help to Buy Redemption has now been successfully completed.

Thank you both for your great service and valuable advice with regards to the redemption process, much appreciated.

Regards   –   Amit/Roshni

Hi

Thank you for providing this information so quickly and all the extra advice regarding Target.  I’ve followed your suggested instructions and everything is now going to be processed by Target.

Thank you for the brilliant service you have provided.  We are extremely grateful.

Kind regards

Danielle & John Hughes

Good afternoon Tracey,

Thank you so much for sending the report across so quickly.

We really appreciate both yours and Richards service and for getting us sorted so quickly.

kind regards

Chloe & Wayne

Thank you I will do all of that thanks for such a brilliant service and all your help, very much appreciated!

Helen x

Dear Tracey, thank you for all of that, I have now sent everything in so waiting on them to contact the solicitor.

By way of feedback, calling them seemed to work perfectly, I did not need to ask them to check the inbox for the email they automatically went and found it when I asked to pay the fee, they then checked the valuation and processed it while I was on the phone, confirming it all looks correct. Fingers crossed the next steps happen quickly and smoothly.

Thanks again for the advice and for the great service – I’ve liked the Facebook page and I would not hesitate to recommend you when given the opportunity.

Tom

Thank you. Great service and very efficient!

We really appreciate how quick you have completed this for us.

Thanks again,

Kerry & Tom Morris

Good morning Tracey,

Firstly I’d like to thank you for your support and advice.

Valuation process was a pleasure.

Follow your recommendations I will go ahead with Franklins Solicitors.

Unfortunately I don’t have Facebook account but for sure I will send excellent review at Google reviews.

Once again many thanks,

Kind regards,

Pawel Zywert.

Hi Tracey,

I just wanted to pop you and Richard a quick email to say thank you for your help and support with my help to buy valuation! The advice and support given was great and made the process on my end really simple. I’m also pleased to say that Target actually sorted my redemption straight away on the telephone (they checked the email inbox without me even having to ask!) and the redemption pack is on its way to the solicitor.

Thank you both again for your help! 🙂

Paris

Hi Tracey. I just wanted to Thank you for your valuation but also for your clear guidance. I have got in touch with Target and they sent me my quote whilst on the phone and it is now with our solicitors and will hopefully go through smoothly.

Thanks again

Amie

Hi,

Just to let you know I have spoken to help to buy (got through and paid all within about 20 minutes!!- I was very shocked!)

Hopefully they can be as speedy in getting it all sorted.

Thank you so much for all your help with this so far.

Thank you

Tiff

Hi Tracey,

Thanks to you and Richard so much for this, I really appreciate the quick turnaround and also the advice on dealing with Target.

I sent them the report and form B yesterday evening and spoke to them this morning. They processed it straight away and asked me to phone them again on Tuesday to request the redemption letter be emailed to my solicitor.

Thanks again, your organisation is a pleasure to do business with,

Have a lovely weekend,

Gregg

Good morning Tracey

Just wanted to say that following your guidance I called up this morning and got through within 2 minutes, paid the fee and they found the email with the documents which was forwarded to the redemption team. The person was actually very helpful so that was a nice surprise!

Thank you very much to both you and Richard.

Kind regards

Ross

Perfect thank you very much

Professional and seamless service provision.

Regards

Paul

Hi Tracey

Thank you so much for the report and the advice when submitting the documents to Target.

I’ve just got off the phone to them. I spoke with a member of the redemption team who accepted receipt of my email. She said she was having trouble uploading my documents on their system but she will try again later and confirm with me once they are uploaded. She also took payment over the phone too.

So fingers crossed it all uploads and then they will send the redemption figure out 🙂

Please pass on my thanks to Richard, his visit on Monday and the advice he provided me was very helpful.

Kind Regards

Joanna Bayes

Hi Tracey,

That’s great, thanks for sending through. Thanks also to you both for all your help and great service!

Kind regards

Pippa

Hi Tracey,

Just writing to let you know that ive completed the instructions as requested. Target have confirmed receipt and payment has been made today.

Thanks so much for yours & Richards support.

Matt

Hi Tracey,

I just wanted to say again how much I appreciated the advice from Richard and yourself. I have sent everything through to Target and have spoken with them and all the documents have been accepted and they are now processing my application.

It may be that potentially I need to contact you in mid-February to request a desktop valuation, as potentially the completion date could run beyond the 14 day grace window from the 25^th Feb.  If this is likely to be the case, I’ll make a note to contact you again in early February to request this.

Thank you again for your invaluable information and advice.

Kind regards,

Sarah Smith

Hi Tracey,

Just a quick note to thank you and Richard for your help and guidance on this.  I can leave a review on your website as well if you are able to send a link over.

For your info, I managed to get through to Target fairly quickly and the person I spoke with was very helpful, and went and checked the email and docs had arrived, waited for payment and all to go through, whilst on the phone.

Solicitor instructed and everything is in place.

Got there in the end…!

Have a lovely Christmas and thanks again.

Richard

Thank you both so much for this and your advice.

We rang and all has been accepted. I was also incredibly cheeky and said we were in a rush – they then agreed to email the valuation to us in 48 hours therefore speeding up the entire process and cutting out the 3-5 working days wait for it in the post… although we will be posted a copy too.

We wouldn’t have known this without your guidance so thank you so very very much!

Dean Burkinshaw.

Thank you so much Tracey,

O my word, I’ve just phoned through and target have agreed it’s all good and uploaded it and passed it over.

Could this be true target have got it right first time o my word…… 🙂

Thank you so much to the both of you for all your help,

Kind regards

Chris

Hi Tracey,

Thank you for all of the information provided, and the report, it’s much appreciated. I’ve called Target, submitted the report and paid, so I’ll wait to hear from them now.

You and Richard have been brilliant, and incredibly helpful – please pass my thanks on to him also!

Kind regards,

Catherine

Many thanks Richard

I thought it may be worth asking in case you said do the table top and it would be less. I think I was in absolute shock that target were so helpful.

I have left you the review on Google and I stand by every word. I’m so glad I connected with you you have all been brilliant and I am so grateful,

Kind regards

Chris

Woohoo solicitor sent me & target a certified copy of my marriage certificate and I spoke to a very helpful woman at target who has gave me her work email so I can message her during the process so that’s a handy tip to add to your advice re getting around their SLAs 🙂

Have a great weekend both and thanks for all your help!

Rebecca

Good afternoon,

Thank you ever so much for sending the valuation across in etch a short space of time. The service has been brilliant and I will highly recommend you to anyone who requires it in the future.

Once again thank you,

Regards,

Josh Thorley

Hi Tracey,

Your advice was perfect! They are sending me the redemption letter via email to save time and it will be here in 48 hours! Fee paid and documents received! Solicitor is super proactive so far too. Thanks so much for both of your advice. I’m recommending you to everyone as you have put this into such simple steps when I felt quite overwhelmed!

Thanks,

Shellie

Hi Tracey

Thank you very much for getting this to us ahead of the Bank Holiday. You & Richard have been ever so helpful.

We are waiting on the lender to confirm the solicitor details so that we can complete the target form, hopefully this will be submitted by Friday!

I will be in touch if we require any further information / help.

Many thanks,

Megan

Hi Tracy,

Thanks ever so much and me and my husband would like to for your quick kind response in helping us with our matter.

Thank you for the address

Toni.

Thanks Tracy and Richard.

Thats perfect, best wishes for the future and to cocnfirm we wont hesitate to recommend your services on the Weald.

Cheers

Paul

Hi Tracey,

Thank you so much for sending this through so quickly. Managed to get through yesterday and pay so should all be going through now.

Thank you so much for all your and Richard’s help over the past few months! Apologies again for messing you about for our plans with selling, the fall through etc!

Hope you both have a lovely Christmas.

Many thanks,

Gemma

Hi Tracey

Thank you for the valuation report sent and for the professional help, I am very pleased and will certainly recommend your services in the future.

Thanks

Regards

Wieslaw Zielinski

Morning Tracey,

Thanks for the revised report and all your help. If you would like a testimonial for your website, let me know.

Also, there’s a couple of lads at work who are looking to remortgage and clear their HTB loan – I’ve given them your details.

Thanks

Dean

Right from arranging a quick visit, to Richards’s advice and evaluation, the turn around on the report and your excellent instructions.

It really couldn’t have been any simpler and a pleasure to deal with everyone we interacted with.

I wanted to share my thanks and appreciation and I would 100% recommend your services to anyone.

Thanks so much

Thank you for the valuation report, I’ve now submitted it along with the signed form and the memorandum of sale to Target. I’ve telephoned and paid the fee also.

Thank you so much for a quick and pleasant process, I can’t recommend you both highly enough!

Thank you for the report and for the excellent advice.

I will make sure to follow it to the letter and ensure that the process is completed effectively.

I will also make sure to recommend your services to anyone in the area that are likely to redeem their Help to Buy.

Thank you so much for the fast turn around!!  I have followed Richard’s advice he gave on the day and have managed to speak to Target today and they located the email, I paid the fee and they uploaded the reports while I was on the phone to them.  The person I spoke to said that the surveyor I had used was very good – thought I’d pass this onto you!  Hoping to have the redemption figure by midweek next week.

Thank you both so much again, I can only imagine what hassle it would have been if I had used some other company.  I will leave a review on FB for you

Just wanted to say thanks Tracey for the support yourself and Richard provided.

Help to buy was fairly smooth sailing after following your process, only issue was they annoyingly refused to look at my memorandum of sale even though it was attached to the same email as the valuation. They’ve told me my solicitor needs to resubmit it to get the quote adjusted accordingly as they’ve currently based the final figure off of the valuation reference rather than the sale price.

Despite this, I managed to get my initial quote through from them in less than a day from following your process, which is considerably quicker than the 2 weeks they first quoted me previously.

I’ve recommended your company to my friend who will be going through the stair casing process in a year or so too. Happy to leave this feedback on your Facebook page too.

Firstly I can’t thank you enough for the great service you have provided.

As we’re new to the help to buy process it really helps you are there to guide us on process etc and going the extra mile. A great added value of the service you provide. I will leave a review on your Facebook and I would recommend you in a heartbeat. A big thank you.

I’ve contacted target and they were very helpful. Apparently the same team cover both telephone queries and redemptions so the individual I spoke to confirmed he would be actioning my request and we should have the information in five days (fingers crossed).  Maybe we were lucky but I’ll chase again mid next week.

Once again that you for your help

Thank you for this. I have contacted Target today and everything was great. Only on the phone for 15 minutes and everything was sorted.

Hopefully everything will go smoothly but if not I will be in touch about the desktop.

Thanks for this, was great to get your advice on top of the valuation, would recommend you to anyone. If you want a testimonial for your site let me know.

I followed your instructions with making them send it over to redemptions while they were on the phone and they’ve sent a redemption figure back within 20 minutes!

Also, despite including the memo of sale, they’ve still redeemed it at your valuation number, double win!

Just to let u know I received the redemption email today from target.

This was sent directly to my solicitors which I was cc.. on.

Think this is a 26 hour turn around. Nearly under 24 hours.

Thank you so much for our excellent service and prompt response to our valuation.

The tips that Richard gave us about Target HCA were extremely helpful and after lots of anger on the phone to them yesterday they sent myself and my solicitor their quote within 15 mins of me coming off the phone from them.

So from receipt of the valuation report to the settlement quote provided to the solicitor it took 45 mins, thanks to Richards advice.

Thank you both again and I will be sure to recommend you in the future to anyone that needs a valuation.

Hopefully it will go smoothly from here and I won’t be needing a further desktop valuation.

I just wanted to check in to say thank you for sending this through.

I’d also like to thank you and Richard for such an incredible service. Despite some delay in arriving to actually do the valuation, you remained flexible and thanks to a very understanding estate agent we were able to get this off the ground!

I really appreciate the simplicity, efficiency and efficacy of your service. In my mind, finding you has made what could have been a drawn out, complicated and costly process, somewhat of a breeze! The advice provided was also a much-needed and appreciated bonus.

Thank you both again for doing this all so quickly and efficiently. As a final point, I would say that Target have already sent through the redemption statement to my solicitors after calling them yesterday and paying the admin fee (I told them that as I was looking to complete ASAP that I’d be paying today and had already sent everything and they managed to get my docs uploaded to my file whilst I was on the phone. The statement was emailed through in the afternoon!).

Just thought that you might like to know that I sent the report and other bits off to Target last Thursday and received their redemption quote and legal pack today (Monday).  I did ring to pay them and ask for it all to be sent straight on to the redemption team as advised, and although they said they were not able to do that last week, it all seems to have happened very smoothly anyway and definitely took less than the 7-10 days they said it would.

Thank to you and to Richard for your help and advice.

Thanks for this. I called Target this morning and have managed to get this rushed through, we should have a figure in 2 working days.

I just wanted to say a massive thank you to Richard for his advice. They were adamant on a 10 working day turnaround but I mentioned about my buyer threatening to pull out and they sorted it quickly for me.

Couldn’t have asked for better service from you as a business.

Many thanks for sending the updated form through. I have sent it to Target along with the completed Solicitors form. I have also just spoken to them and paid the fee. They found the email, attached the documents to my account and expected the redemption email to be sent this afternoon or tomorrow morning. Other than a 5 minute wait in the queue there wasn’t any issue at all.

Just to let you know that my report from HCA has come through this morning, just over 24 hours after submitting my paperwork.

Many thanks for your help.

Got my reply from them [Target] within about 10 minutes! 

I just wanted to send a quick e-mail to say a massive thank you for your help and advice with the below.

I sent my survey to Target today and think I may have been a lucky one, as the person I spoke to was very helpful.  He found my e-mail while I was on the phone and advised that they should have the redemption figure out by the end of the week.  Upon just chekcing my e-mails, they have already sent the redemption figure to my solicitors.

I am sure this would not have been possible if it wasn’t for your thorough report and knowledge on this whole process.

I will be sure to post a comment on your facebook page (I don’t do twitter :-)) as I can’t recommend you enough.

Just a quick email to say thank you very much to you and Richard for your help.

I followed your advice and I received the Redemption quote from Target only few hours later!

All done in 10 minutes on the phone . Thanks to you all been very helpful.

Many thanks

Tracey

Thank you to you Richard for all of your help. We have received an authorisation code for payment and the lady on the phone sent through my details and said I would be contacted within 3 days.

Must be a record, we had it paid and processed within 5 mins!!

I will like your Facebook page and also put a review on it for you.

Without your help we would have never been able to get through this so smoothly.

Thank you for all your help sorted it out today took no more than 10 minutes thanks to your advice

Paid at 16:38 got the certificate at 17:11

Very happy!

Just wanted to drop you a quick email to thank both yourself and Richard, for your help with the Help to Buy valuation! I rang up Target to make the admin fee payment this morning at 10.19am and the authority was sent to the solicitor at 10.23am! Wasn’t expecting it to be that quick at all!

Hi Tracey,

Sorry for the delayed response – thanks you very much for sending the valuation across.

Absolutely fantastic service and Richard provided me with very valuable advice.

I hope Richard is making progress with his Facebook page!

Thanks again,

James Daykin – Hucknall, Notts – Feb 17

Hello Tracey

Thank you very much for this report. It has been most helpful and a pleasure working with you and Richard.

Many thanks
Maria and Tommy Wilson – Welwyn Garden City – March 17

Hi Tracey,

Thanks very much for sending that across.

Thank you as well to you and Richard for your hard work, I’m very pleased with the service and have been really impressed with everything you have done for me.

Kind regards

Richard Powys – Birmingham – March 17

Hi. Please can i just pass on my thankyous. We thought u were really good and service was fantastic. Thankyou for seeing us in short notice.

Mike Reynolds – Grantham – March 17

Hi Tracey,

Many thanks for this report and email. Please pass on our appreciation to Richard too.

I will be in touch if need a desktop one if this drags on or if have any issues.

Once again thanks to you both for a help and guidance here.

Kind Regards

Clare Hooton – Edenthorpe, Doncaster – May 17

Absolutely, couldn’t recommend your services more! Thank you for your help Tracey.

Mal – Nuneaton – June 17

Hi Tracey

Thank you so much for this

I will follow the process and I have informed my financial advisor to proceed based on the  £150k valuation and so £30k redemption.

I will most definitely follow the company on Facebook – I am thrilled with your service and all the help you have given us so far.

Best

Gemma Smith – Treeton, Sheffield – June 17

Huge thanks Tracey. You and Richard have been excellent to work with. Incredibly professional and wonderfully human at the same time!

Emily Jones – Oxford – July 17.

Hi Richard,

That’s brilliant advice and thanks for your reply it was very much appreciated.

Yours sincerely,

Alan Payne – Stourbridge – Sept 17

Hi Tracey

I would just like to thank you and your husband for your very prompt service. It has been a pleasure to receive your excellent service.

I have contacted Target and the process has been initiated.

Once again many thanks for your help. I will definitely be recommending yourselves.

Kind Regards

Mariyam Kukavty – Leicester – Oct 17

Hi Tracey,

Just wanted to say a huge thank you to you and Richard for getting this report to us so quickly. I’ve sent everything off to Target today (and called them) so figures crossed all goes well.

Thank you for all of the advise and help with Target, I’ll be sure to recommend you and will defiantly get on Facebook with a review.   

Many Thanks

Steph Brown – Clipstone Village, Notts – Oct 17

Hi Tracey

Thank you very much for the prompt service, was lovely to deal with you and Richard

Many thanks

Jasen Hopps – Watton on Stone, Hertford – Oct 17

Hi Tracey,

Just wanted to say a huge thank you to you and Richard for getting this report to us so quickly. I’ve sent everything off to Target today (and called them) so figures crossed all goes well.

Thank you for all of the advise and help with Target, I’ll be sure to recommend you and will defiantly get on Facebook with a review.   

Many Thanks

Steph Brown – Clipstone Notts, Oct 17

Hi Tracey,

Thank you very much for the report.

I would just like to say thank you to you and Richard for your excellent service you both have provided.

I will definitely leave a comment on your facebook page and recommend you to other help to buy people I know.

Many Thanks

Carly Wilders – Ilkeston, Derby – Nov 17

Hi Tracey,

Thank you very much for the report and the additional information.

We have sent off all the documents this afternoon and are waiting to pay our administration fee once someone is available to take the card details!

Would you be happy for me to pass your details on to Bellway Homes in Bicester?

They explained they have a lot of people coming in that don’t know what to do with redeeming their loans or who to contact.

I had to research it myself but it would have been nice to have been given a recommendation before as a starting point.

I have liked and shared your Facebook page.

Many thanks for great service and support.

Kind Regards

Hannah Foster

That’s fantastic thank you both for your help you have been great!

Gary Cranfield – Bingham, Notts

Fantastic company. Thank-you so much.
Kind Regards
Catherine Cooper

Dear Tracey,
Thank you so much to you and Richard for your help with this valuation. It is very much appreciated.
Chances are we may need a desktop valuation, so I’ll make sure I get in touch at least ten weeks from the date of the day Richard inspected the property to organise should we need it.
Many many thanks!
Amy Baker

Hi Tracey,
Many thanks for this. Report and form B now with the HOP team!
Absolute pleasure dealing with you both.
Kind regards,
Helen.

Just a quick note to thank you for our speedy valuation. We have just completed our transaction, and successfully paid back the government, 42 days after our survey and well within the 90 day window. I just wanted to thank you for all of your advice, it really helped!
All the best,
Danielle Mitchell

Hi Tracey,
Just wanted to thank you all very much for everything. The form and report will be sent tomorrow. I really appreciate how quickly you were able to book me in and get my survey done and sent to me. If I do have any further questions I will get in touch. Thanks again.
Kind regards,
Clare Hawksworth

morning Tracey
Many thanks to you and Richard for the speedy delivery of our valuation report. I appreciate your help and wish you all the best.
Kind regards
Akua.

Hi Tracey,
Thanks to both you and Richard for your great service with this, it is much appreciated. I have sent the valuation along with Form A to Housing Options Plus and hopefully everything will be sorted within the three month window.
Kind regards,
Emma

Thank you so much indeed Tracey – and Richard too.
Please pass on my appreciation.
We have paid a sum of £50 via bank transfer today, so it should be with you now.
Again- I can’t thank you enough for sorting this out for us – it is appreciated so very much.
I will send the desktop valuation over to HOP today, so hopefully we won’t miss the deadline.
We will be sure to come back to you, should we need your services – and will definitely recommend you to friends and family.
Many thanks,
Amy and Tim

Thank you very much.
You have been extremely efficient and prompt and I am so grateful you managed to squeeze me in to your diary.
All the best,
Sophie Kelly

That’s great thanks Tracey. I have been really impressed with Richard & your service, is there anywhere I can leave a testimonial on your website/google reviews?
Let me know
Thanks

Scott

Tracey
Many thanks for your quick response. I’ll be in contact closer the time to arrange the survey.
Thank you for making all this so easy (website/email etc.), it is much appreciated.
Kind regards
Chris

Good evening Tracey,
All went well today.
Richard is a lovely guy and great friendly service!
Please see screenshot of payment made this evening.

Kind regards
CJ De Villiers

Hi Tracey,
This is fantastic, thanks very much for your help and efforts. Very efficient and much appreciated.
Kind regards,
Laura

Hi Tracey
It was a pleasure to meet Richard on Friday. So refreshing to find such a genuine and honest person in the home buying/selling industry. I hope he wasn’t too late back home after the traffic problems!?
Are you able to advise when I might have a copy of Richard’s report? I have the relevant target document filled in and ready to go and of course deposited the £200 fee into your account on Frida
Many thanks again
Chris
Chris Short

Dear Tracey,

Thank you to yourself and Richard for carrying out our valuation.

If we are unfortunate enough to require a desktop valuation we will be sure to contact yourselves. We have also recommended you to our neighbours.

Kind Regards

David Hayward

Hi Richard,
Excellent, many thanks for your help at such short notice, really appreciate it
Kind regards
Claire

Hello Tracey,
That is excellent thank you all again for your help. I am going to get it sent off as soon as I can
Best regards
Rob Gibson

Thank you Richard, much appreciated.
I’ll keep your contact details and forward on as appropriate as/when I know of someone selling on a First Buy/Help To Buy.
All the very best
Henry

Dear Tracey
Thanks for you and Richard’s prompt and efficient service. Much appreciated and very happy to recommend to anyone or give any sort of reference if required.
Thanks again
Mark

Tracey Many thanks for yours and Richards time and thank you for having this completed so soon. I am glad the valuation matches what we have sold the property for. Best regards Stuart Wilton

Thanks Tracey.
Hopefully will all be sorted we have the offer with them but by time we got that back we couldn’t get back in to see mortgage advisor. So fingers crossed all goes smoothly now.
Thanks again for all your help
Joe

Hello Tracey,
Thank you very much.
I have recommended you forward through my financial advisor who works for many others like myself on the Help To Buy scheme should they ever need their valuations doing.
Kind Regards
Michelle

Hi Tracey,
That’s great – many thanks to you and Richard for sorting this out so quickly for me.
Kind regards,
Leanne

Hi Tracey,
Thank you for all your help and prompt responses.
We have safely received the desktop valuation and have forwarded this on to Target.
All being well, our redemption will be completed on time as scheduled.
May we take this opportunity to thank you for your assistance. We would fully recommend your services to anyone needing them in the future.
Many Thanks
Krissy

Dear Tracey,
I would just like to say a huge thank you to both yourself and Richard. Throughout this whole, long, process of selling my flat to move into our dream home we have encountered many people. Lots of mistakes have been made, monies paid and we have began to feel resentful and disgruntled by some of the service we have received. The two of you have provided such an efficient, reassuring service that I just cannot thank you enough. I will certainly recommend you to anyone in my position in the future. Keep up the good work, it is much appreciated.
Thanks again,
Lucie Taylor

Dear Tracey
Thank you for your assistance with a valuation on my current property. I received a prompt, professional and a very knowledgeable service. The advice I received has enabled me to proceed with the redemption of a help to buy loan.
Would you kindly pass on my thanks to Richard as his advice was very helpful. Are there any sites that I can make feedback on the service that has been provided by your company?
Kind regards
Lorna

Dear Richard,
Thank you for your email.
I am aware of your firm as we receive a lot of valuations from your organisation, which are excellent and all meet the criteria.
I will definitely taking a look on the website and directing customers when they enquire.
Thank you for your assistance.
Kind Regards

Hi Richard
Thanks very much for producing the report so quickly. I emailed it in to Target with the solicitor details at 1pm. I spoke to them about 10 minutes ago to ask them if they would refer it to the Urgent Redemptions team; after about a minute on hold I was told that “a member of that team was dealing with the redemption now, your solicitor will get the figure by email in about half an hour and you’ll get a hard copy in the post in the next few days”! If it is the case, it’ll make that redemption fee worthwhile…
I did also mention about them recommending chartered surveyors such as yourself that already know the system and understand what was required. The operator was non-committal, but I thought that if enough people mentioned it, it may bring some change about.
Thanks again for your help – all the best in the future!
Regards
Wes Hearst

Thanks Tracey, that’s great.
Just a quick one to say that whilst I did not personally meet Richard on Monday, Alex said he was excellent, extremely helpful re: the process and gave lots of good advice, so we both appreciate your service, friendliness and professionalism.
Regards
Russell

Hi Tracy and Richard,
Just a quick email to say thank you for the Valuation report, which already has been approved by Target HCA. Your prompt, efficient and reasonably priced service has been second to none. Also, thank you for very clear explanation of the redemption process. It was a pleasure working with you.
All the best for the future.
Osvaldas